Frequently Asked Questions

77b FAQ
All your questions, answered

Everything you want to know about 77b — from registration and payments to bonuses and betting rules — all your questions answered in a clear, detailed way, right here.

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Account 8
Payment 10
Bonus 8
Betting 10
Security 7
App 7
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Quick Answers

Most Frequently Asked Questions

The most common questions people ask

How do I register on 77b?

Open an account in just 2 minutes with your mobile number and password. See below for details.

How do I deposit via bKash?

Log in → Deposit → Select bKash → Enter amount → Confirm with OTP.

How do I claim the welcome bonus?

A 100% Welcome Bonus is automatically credited on your first deposit after registration.

How long does a withdrawal take?

Withdrawals to bKash/Nagad are typically processed within 3–15 minutes. Bank transfers may take 1–4 hours.

What should I do if I forget my password?

On the login page, click the "Forgot Password?" link and recover your account using an OTP.

How do I get the 77b app?

Download the APK from 77b's official website, or get it from the App Store on iOS.

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Account & Registration
All questions about login, passwords & profile settings

All you need to register on 77b is an active Bangladeshi mobile number. The entire process takes just 2 minutes.

  • Step 1: On the registration page Go and enter your mobile number and password
  • Step 2: Enter your name and select your preferred currency (BDT)
  • Step 3: Submit in accordance with the Terms & Conditions
  • Step 4: Your account is activated instantly — go ahead and make a deposit

Registration is not available to users under 18 years of age.

No, only one account can be registered per mobile number. If duplicate accounts are found for the same person, both will be suspended and the balance may be forfeited. Enjoy everything 77b has to offer through a single account.

On the login page Go to the login page and click the "Forgot Password?" link. A 6-digit OTP will be sent to your registered mobile number. Enter the OTP and set a new password. The whole process takes just 2–3 minutes.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. It will unlock automatically after 30 minutes. To regain access sooner, log in using OTP. If this keeps happening, In the Help Center Contact us.

You can update your email and certain details yourself. However, to change your name or mobile number, please contact support. If your KYC has been verified, additional documentation may be required for certain changes.

KYC (Know Your Customer) is an identity verification process. It may be required for larger withdrawals (typically ৳50,000 and above). Simply send a photo of your NID or passport to support, and verification is completed within 24 hours.

To close your account, please contact our support team. Make sure to withdraw your balance before closing. For Self-Exclusion, Responsible Gaming page for full details.

77b is strictly for users aged 18 and over, as part of our responsible gaming policy. Registration cannot be completed if you are under age. Providing false information during age verification will result in account termination.

Deposits & Withdrawals
Questions about payment methods, limits & processes

77b supports the following deposit methods:

  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: Direct bank transfer
  • Cryptocurrency: USDT, BTC, ETH
  • Debit Card: Visa & Mastercard

Minimum deposit: ৳100 via bKash/Nagad.

  • Log in and select "Deposit" from your dashboard
  • Select "bKash" as your payment method
  • Enter the amount (minimum ৳100)
  • Enter your bKash number
  • Confirm with your bKash OTP
  • Funds are usually credited to your account within 1–5 minutes

  • bKash/Nagad: 3–15 minutes
  • Rocket: 15–30 Minutes
  • Bank Transfer: 1–4 hours
  • Crypto: Subject to network confirmation

Minimum withdrawal amount: ৳500. Withdrawals of larger amounts may be delayed if KYC verification is incomplete.

  • Minimum Withdrawal: ৳500
  • Daily Maximum: ৳2,00,000 (৳50,000 without KYC verification)
  • Weekly Maximum: ৳10,00,000

VIP members enjoy higher withdrawal limits.

Wait 15 minutes first. If it still hasn't arrived:

  • Note down your bKash/Nagad transaction number (Transaction ID)
  • In the Help Center Contact Live Chat
  • Provide the Transaction ID and time, and the issue will be resolved within 2 hours

77b does not charge any deposit or withdrawal fees. However, your payment provider (such as bKash) may apply their own charges. Network fees apply to crypto transactions.

Yes, you can deposit fully via Nagad. The process is just like bikiash — go to the deposit page, select "Nagad", enter the amount and number, then confirm with an OTP. Funds are usually credited within 1–5 minutes.

A withdrawal request can be cancelled before processing begins (usually within 30 minutes). Once processing has started, cancellation is not possible. Contact Live Chat for assistance.

Go to the deposit page and select "Crypto". Choose your preferred coin (USDT/BTC/ETH) and you'll see 77b's wallet address — transfer your funds there. Deposits are credited within 10–30 minutes, subject to network confirmation.

As soon as possible In the Help Center Contact Live Chat. Corrections are possible before your request is processed — once it goes through, recovery becomes difficult, so don't delay.

Bonuses & Promotions
Questions about Welcome Bonus, Cashback & Promotions

After registration, your first deposit will automatically earn you a 100% welcome bonus — up to ৳10,000. So if you deposit ৳1,000, you'll start betting with ৳2,000 in total. A wagering requirement must be met before the bonus can be withdrawn.

Before withdrawing bonus funds, you must wager a specified amount — this is the wagering requirement. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to place ৳10,000 in bets. Learn more in the Terms & Conditions you will receive.

Every Monday, a cashback percentage is applied to the previous week's betting losses and automatically credited to your account — no claim required. For terms and rates, Latest Promotions See on the page.

When a friend registers using your referral code and makes their first deposit, you earn a referral bonus. Get your referral code from your profile and share it. The bonus amount may vary based on the current promotion.

You earn VIP points on every bet you place. As points accumulate, you level up — Bronze, Silver, Gold, Platinum, Diamond. Higher levels unlock more cashback, faster withdrawals, and exclusive offers. Points can be redeemed for cash or free bets.

After adding a selection to your bet slip, you'll see the "Free Bet" option — select it. If your free bet wins, only the profit is credited to your account; the original stake amount is not returned. Make sure to use it before it expires.

First, check the bonus section in your account. If it's not there, In the Help Center Get in touch. Bonus-related complaints are typically resolved within 24 hours.

During registration, you'll find a promo code field on the second step — enter your code there. If you already have an account, you can enter a promo code on the deposit page. Any valid code will automatically apply an additional bonus to your account.

Betting Questions
Odds, bet types, live betting & casino

  • Cricket: IPL, BPL, World Cup, Test, T20, ODI
  • Football: Premier League, La Liga, Bundesliga, World Cup
  • Tennis, Basketball, Hockey, Volleyball
  • E-Sports: CS:GO, DOTA 2, LOL
  • Live Casino: Baccarat, Roulette, Blackjack, Slots

77b uses decimal odds. Formula: Profit = Bet × Odds – Bet

Example: You bet ৳100 at odds of 2.50. If you win, you receive ৳100 × 2.50 = ৳250 — a profit of ৳150.

The higher the odds, the lower the chance of winning — but the bigger the payout if you do.

Live Betting or In-Play Betting means placing bets in real time while a match is in progress. On the betting page Go to the "Live" section — watch ongoing matches, read the game situation, and place your bet. Odds change by the second, so act fast.

Bets generally cannot be cancelled once placed. However, some matches offer a "Cash Out" option, allowing you to settle a bet early at a set amount. If a match is cancelled or postponed, the bet is automatically voided.

  • Minimum Bet: ৳10
  • Maximum single bet: Varies by market and match (generally up to ৳1,00,000)

VIP members enjoy higher maximum bet limits.

An accumulator or combo bet combines multiple matches or markets into a single bet. Win them all and the payout can be massive — since all the odds are multiplied together. Lose just one, and the entire bet is lost. You can add 2 to 16 selections on your bet slip.

Yes! 77b's Live Casino is fully mobile-optimized. Play Baccarat, Roulette, Blackjack, and hundreds of slots on your mobile browser or app. Enjoy HD streaming with real dealers, live.

77b's In the Jackpot section Bet on select slots or games for a chance to win a jackpot. Progressive jackpots keep growing until someone wins. Every spin is a chance to hit the jackpot.

Log in and go to Profile → Betting History / My Bets to see a full breakdown of all your bets — including date, amount, odds, result, and profit/loss. Use the filters to pull up reports for any specific time period.

If a match is cancelled or abandoned, all bets are automatically voided and your full stake is refunded. For accumulator bets, any voided selection is removed and the remaining selections are used to calculate the result.

Security & Privacy
Questions about account security & data protection

Yes, 77b is completely secure. We use 256-bit SSL encryption — the same technology used by banks. Your payment details are never stored on 77b's servers. All data is encrypted and held on secure servers.

  • Change your password immediately
  • Log out from all devices
  • In the Help Center Get in touch instantly
  • Request a temporary account freeze if needed

Yes, you can enable OTP-based two-step verification from your profile settings. Once active, you'll receive an OTP on your mobile every time you log in — this significantly increases your account's security.

77b does not sell or share your personal information with unauthorised third parties. Only limited data may be shared for payment processing and legal compliance purposes. Learn more in our Privacy Policy you will receive.

  • Always 77b.wine Enter the address
  • 77b will never ask for your password or OTP over the phone or by email
  • Never share your information via unknown links or phone calls
  • Report any suspicious contact to support

  • Must be at least 8 characters
  • Mix uppercase and lowercase letters
  • Add numbers and special characters (!, @, #)
  • Don't use your name or date of birth
  • Change your password every 3–6 months

Yes! Go to Profile → Security → Active Sessions to log out from any device. Click "Log Out from All Devices" to end all sessions at once.

77b App — Frequently Asked Questions
Downloads, installation & app usage

For Android, download the APK directly from the official 77b website. For iOS, search for "77b" on the App Store. Never download from third-party sites — this is a serious security risk.

Learn More On the app page you will receive.

  • Go to Settings → Security → enable "Unknown Sources" or "Install Unknown Apps"
  • Tap the downloaded APK file again
  • Check that you have sufficient storage space
  • Requires Android 5.0 or above

The app will notify you when an update is available. On Android, download and install the new APK — your existing data won't be lost. On iOS, update via the App Store. Always keep your app up to date.

  • Force close the app and reopen it
  • Restart your phone
  • Clear the app cache (Settings → Apps → 77b → Clear Cache)
  • Check that you have the latest version installed
  • Check your internet connection

Yes! After your first login, the app will prompt you to enable fingerprint or Face ID. You can also turn it on anytime from Settings → Login Security. Once enabled, a single touch is all it takes to log in.

Go to Settings → Notifications in the app to choose which alerts you receive. Match scores, payment confirmations, and bonus offers can each be toggled on or off individually. You can also manage notifications directly from your phone's settings.

Yes, the 77b iOS app is available on the App Store. iOS 12.0 or later is required. If you can't find the app, visit 77b's mobile website (77b.wine) on Safari — the experience is identical to the app.

Why Choose 77b

Don't just read the answers — experience it for yourself

What sets 77b apart

24/7 Bangla Support

Our Bangla-speaking support team is available around the clock. Average live chat response time is just 3 minutes.

Instant Response

Fastest Withdrawal

Receive funds via bKash & Nagad in 3–15 minutes. 77b's payout rate is 98.5% — the highest in Bangladesh.

98.5% Payout

Maximum Security

256-bit SSL encryption, two-step verification, and AI-powered fraud detection — your money and personal data are fully protected.

Encrypted

Best Odds

77b offers the best odds on cricket and football in the market. Better odds mean bigger winnings.

Best Odds

Daily Offers

The Welcome Bonus is just the beginning — enjoy daily cashback, free bets, reload bonuses, and VIP rewards on an ongoing basis.

New every day

Lightweight Mobile App

At just 15MB, the 77b app runs smoothly even on slow networks. Available for both Android and iOS.

Free
Need more help?

Couldn't find an answer?

If you can't find your answer in our FAQ, don't worry. 77b's experienced support team is ready to help you with any question in Bangla — 24 hours a day, 7 days a week.

Live Chat
Average 3-minute response time
Email Support
support@77b.wine
Phone Support
24/7 in Bangla
Visit the Help Center Register

Still have questions? Jump in and see for yourself!

Sign up at 77b — once you try it yourself, everything will become clear. Get started with your welcome bonus.

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